At Project EnigmaZone, we strive to provide high-quality projects and support. Because our products are digital goods delivered via download or email, we have a clear policy regarding refunds and cancellations.
Due to the nature of digital source code and project reports, once the files have been sent or downloaded, the order cannot be "returned." Therefore, we generally do not offer refunds after delivery.
You may cancel your project order only if the work has not yet been started or the files have not been dispatched. Once the project files are sent to your Email or WhatsApp, cancellation is no longer possible.
We want you to be satisfied. If you face any issues, we offer the following support:
- Pre-Payment Demos: We provide video demos of your project before final payment to ensure it meets your needs.
- Installation Support: If the code doesn't run, we provide remote assistance to fix the environment or setup.
- Bug Fixes: If there is a logical error in the provided code, we will fix it free of charge.
If you have any questions about our Refund and Cancellation Policy, please reach out to us via WhatsApp at 9067732773.